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Beverage Server

Who says you can't choose your family?
We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.
What's in it for you?
The opportunity to use the sum of your life's experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing you'll feel proud to be a part of every day?
Benefits, Vacation, Paid Holidays and Competitive Salaries.
OUR MISSION:
"Traditions Spirits believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time."
CORE VALUES:
The following list of core values guide, drive and define our unique family culture. They are constant and unyielding; they do not change with time and they don't vary from person to person. These values underpin our relationships with our employees, guests and partners. Our core values are the heart and soul of everything we do.
SERVICE
Is the foundation of our business. We genuinely care about our employees, guests and community, and we strive to exceed their expectations.
PASSION
Is what fuels us. We pour our hearts into everything we do, and that is what sets us apart.
INTEGRITY
Is what guides us. Ownership, accountability and the honest desire to operate in an ethical manner, is the core of our reputation.
RELATIONSHIPS
Are the cornerstone of our business. Our success stems from treating employees, guests and partners like family.
INSPIRATION
Drives our team. We will motivate, innovate and evolve to ensure our continued growth.
TEAMWORK
Is the spirit that bonds us. We work together respectfully and harmoniously, sharing enthusiasm for achieving our common goals.
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Position Description
As a key component of the casino entertainment, this position is responsible for providing an entertaining and exciting experience for the guests. As a performer, the Costumed Beverage Server is expected to be "on-stage" during their scheduled shift and must provide the guest with an environment that is fast, fun, and friendly. Incorporating a stage persona while serving guests drinks for extended periods of time is a requirement of the position.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
NOTE: Traditions Spirits, Inc. ?? may change the requirements of this job description at any time. These include, but are not limited to the following:
Embodies Traditions Spirits Mission, Vision, and Core Values
Creates and ensures a fun filled, entertaining and exciting environment
Greets and provides our guests with fast, fun, friendly, focused service, while taking orders and serving drinks
Incorporating a stage personality while serving guests drinks for extended periods of time
Ensures guest satisfaction, drink quality, and cleanliness
Has knowledge of common drinks being served, ingredients, and prices
Answer questions about drinks, making recommendations upon request
Take drink orders and serve drinks to guests
Explain how various drinks are prepared, describing ingredients and mixing methods
Inform guests of daily drink specials
Check guest's identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
Wrist band all guests consuming alcoholic beverages.
Attempt to limit problems and liability related to guests excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests
Write guests drink order on order slips, memorize orders, or enter orders into computers for transmittal to bar staff
Remove glasses or drink containers from bar, gaming areas, or entertainment venue and take them to the station for cleaning or disposal
Clean bars, gaming areas, counters, etc.
Present bills, accept payments, operate cash register
Prepare cash receipts after establishments close, and make bank deposits
Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety
OTHER DUTIES AND RESPONSIBILITIES:
NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary):
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e- mail, or in person
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork
Uniforms and/or clothing should always be "on stage clean"
Create and support an environment of "Teamwork" by helping a fellow employee or guest, without a second thought
Superior attendance and punctuality
Attendance in mandatory meetings, training, workshops, and/or seminars
Adhere to organization policies and procedures
REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):
High School Diploma or equivalent with a minimum of 1 year relevant experience desired
Must be 21 years of age or older
Employee appearance is a bona fide occupational qualification necessary to ensure that employees maintain the entertainment theme of the casino.
Uniforms will consist of a costume and employees are required to conform to an appearance that is conducive to that costume
Employees must maintain the physical appearance necessary for the desired theme. This requirement will be strictly enforced and apply to males and females equally
Incorporating a stage personality while serving guests drinks for extended periods of time
Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction
Performing for people or dealing directly with the public. This includes serving guests in restaurant/bar/casino and receiving guests
Good oral and written communication skills
Mature judgment and professionalism in handling all matters
Ability to read, write, and understand orders
Good computer skills
Ability to read and understand information and ideas presented in writing
Ability to handle cash, give change, and balance receipts at end of shift
Excellent organization and problem solving skills
Knowledge of InfoGenesis software
WORKING CONDITIONS AND PHYSICAL EFFORT:
Standing and walking during entire shift covering large areas
Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes
Lifts and carries supplies, tubs, and cases, weighing up to 30 lbs
Essential hand/eye coordination
Work is normally performed in a typical interior restaurant/bar/casino work environment
Noise level is moderate to high
Moderate or high exposure to cigarette smoke
Limited exposure to physical risk
TMJ


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